Original publication date: December, 2004
On January 1, 2005, Softshare will be opening its doors in the Netherlands. We intend to take the European e-commerce market by storm this year and so we decided to have an official presence on the other side of the Atlantic.
Amsterdam, with its laid-back culture and abundant technical workforce, is an ideal site for our new sister company, Softshare B.V. The "B.V." stands for "besloten vennootschap," the equivalent of "incorporated" in our language.
Softshare and Softshare B.V.'s e-commerce operations are closely tied, sharing a network and acting as redundant back-up sites for each other in case of a catastrophic failure at either end. In addition, Softshare B.V. will have its own Dutch e-commerce sales and support departments.
Beginning in February, your EDI clients may have occasion to interact with Softshare B.V. Amsterdam is nine hours ahead of the West coast so any high-priority e-commerce customer issues that arise after closing in the U.S. will be attended to by our bilingual Dutch support team (their workday begins at 11pm PST which is 8am Central European Time). They will be monitoring e-mails that come in via our support@softshare.com alias or via our eService customer support request form.
Check out our new European Web site at www.softshare.com/nl.
Welkom Softshare B.V.!